Protecting Your Privacy at Provisea Maritime Solution – F.Z.C
At Provisea Maritime Solution – F.Z.C, we value your trust. This Privacy Policy explains how we collect, use, and safeguard personal and business information when you interact with our website, services, and communications. Our commitment is to maintain transparency, compliance, and accountability in line with international data protection standards.
Information We Collect
We may collect the following types of information:
- Business & Contact Details – Name, company, email address, phone number, and role.
- Operational Information – Vessel details, provisioning requirements, and service preferences.
- Website Usage Data – IP address, browser type, device information, and pages visited.
- Communication Records – Emails, inquiries, and support requests for operational coordination.
How We Use Your Information
Your information is used strictly for operational and service purposes, including:
- Service Delivery – Coordinating catering and victualling operations across global ports.
- Customer Support – Responding to inquiries, quotations, and operational requests.
- Compliance – Meeting international maritime and food safety regulations.
- Improvement – Enhancing our website, logistics systems, and customer experience.
We do not sell or share personal information with unauthorized third parties.
Data Sharing & Third Parties
We may share information only with:
- Trusted Suppliers & Logistics Partners – To fulfill provisioning and delivery requirements.
- Regulatory Authorities – When required for customs clearance or compliance.
- Technology Providers – For secure hosting, communication, and analytics services.
All third parties are vetted to ensure compliance with privacy and security standards.
Data Security
We implement strict measures to protect your information:
- Encryption of sensitive data during transmission.
- Access Controls to limit data handling to authorized personnel.
- Regular Audits to ensure compliance with international data protection laws.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request Corrections to inaccurate or outdated information.
- Request Deletion of your data, subject to legal and operational requirements.
- Withdraw Consent for communications or marketing.
Cookies & Tracking
Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
International Compliance
Provisea Maritime Solution – F.Z.C operates globally and complies with:
- GDPR (EU General Data Protection Regulation)
- UAE Data Protection Laws
- Other applicable international maritime and trade regulations
Contact Us
For privacy inquiries or to exercise your rights, contact:-
Email: victualling@proviseamaritime.com
Headquarters: Dubai, United Arab Emirates